The absence of effective systems for communication, or the necessary culture of trust and transparency to support them, make it significantly harder for employees to be engaged and effective. In fact, across the teams we work with, only 62% of employees feel they have access to the information they need in order to do their jobs. Although you may be frustrated that your teams aren’t accessing and leveraging the information they could, they are most likely more frustrated than you.
Our research has shown that employee engagement, their feeling of being energized by their work, increases sharply when employees agree (or better, strongly agree) that they have access to the information they need. Watch the video to learn how to drive engagement through thoughtfully tailored communication habits and processes.